The effectiveness of government policy on the development and promotion of small business in South Africa : a case study of the Northern Province

M.B.A.Since the first democratic elections of April 1994, the government of South Africa has been grappling with a wide range of social and economic development issues. The development and promotion of small, medium and micro-enterprises (SMMEs) is one of these critical issues. This is seen as vital for job creation, income generation and the promotion of sustainable and equitable economic growth. It is the view of government that the SIVIME sector also deserves attention because it has been neglected in the past. It is also widely acknowledged that SMMEs play a vital role in absorbing labour, penetrating new markets and expanding the economy in creative and innovative ways. The stated general objective by the government was the need to create an enabling environment in which small businesses would flourish. There was an intensive process of consultations with key stakeholders on the SMME sector. This took the form of the 1994 White Paper (discussion paper) on Strategies for the Development of an Integrated Policy and Support Programme for Small, Medium and Micro-Enterprises in South Africa, the President's Conference on Small Business in 1995 and the Second National Conference on Small Business in 1997. The highlight of these efforts was the enabling of the institutional support framework via the National Small Business Act of 1996 which aimed at providing a supportive environment for small business development. Several institutions were created under this act at national, provincial and local levels with the following aims and objectives: To coordinate the overall national policy on small business development. To mobilize the maximum involvement by all stakeholders. To facilitate the provision of financial and non-financial support services. In general, to represent the interests of the SMME sector. The aim of this study was to investigate how effective the government policy on the development and promotion of small business has been. The focus was the Northern Province, one of the nine provinces in South Africa. The researcher was specifically interested in looking at the establishment of the institutional framework at provincial and local government level, whether the products developed for small business support have been well-marketed to the SMME sector and whether the small business sector was benefiting from these products. There were three main aspects to the conduct of the study. Government officials in the Department of Trade and Industry (DTI) in the Northern Province were interviewed. Institutions that have been set up to provide support services to small business were also visited and officials at these institutions were also interviewed. Further information was obtained from existing documentation at the DTI and from the institutions offering support services to small business. A survey of the SMME sector in the Northern Province was conducted. A designed questionnaire was presented to a representative sample of small businesses. The data obtained from interviews and existing documentation has been summarized descriptively. The data from the questionnaires has been analysed statistically. Graphical illustrations have been used to enhance the presentation. Conclusions, recommendations and some final reflections are also included