Enhancing the throughput of software development projects using a model that improves the process of release management

M.Sc. (Computer Science)The process that involves creating and altering software systems can be defined as the software development lifecycle. People often use methodologies and methods in order to develop these systems with success factors such as people, processes and technology. The lifecycle is comprised of the following stages: • Planning • Requirements definition • Design • Development • Integration and testing • Installation • Acceptance. The underlying issue in such a lifecycle is that project defects are identified late within the lifecycle and therefore, the process of rectifying these problems becomes costly. Ultimately, an ideal product is one with minimal or zero defects which can be achieved with a software project that prevents or detects defects earlier within the cycle. Release management can be described as the process involving decision-­‐making regarding the implementation and releasing of a software product. A conceptual framework exists which stipulates the stages involved in the development process of a software application. Several models exist that describe the SDLC in different approaches. A philosophy is adopted within the RAD model, known as Agile and is beneficial since it minimises future scope creep and scope changes. Development occurs in shorter intervals. Over and above the stages and values in this methodology, the Agile methodology includes incremental changes which are then captured in the scheduled software releases. The purpose of the research presented in this dissertation is to incorporate findings where large companies with global IT projects can adopt the Agile conceptual framework and to testify whether all types of IT projects will benefit from a frequent release approach to the delivery of the project. Three different projects across a large South African financial institution that specialises in corporate organisation banking and core-­‐banking functionality will be studied and presented as case studies. Release management will also be studied from an organisational perspective with the following banking institution in context. Data will be retrieved by carrying out interviews and surveys with appropriate stakeholders, and therefore, analysed to generate a valid conclusion