Transforming corporate e-learning experiences

Employee performance plays an important role in company operations. Therefore, providing employees with learning opportunities to advance their skills and knowledge has always been a top priority for companies. In recent times, with the growth of technology, e-learning was born out and has transformed learning and development in the corporate environment. However, not many companies have adapted e-learning in the right way, which often results in ineffective training sessions, low learning motivations and leads to low return on investment. Little academic research has been done on how to take advantage of e-learning and boost motivation among employees. Therefore, my thesis aims to explore the challenges with corporate e-learning and different approaches to make corporate e-learning experiences more enjoyable and effective. The study was done in collaboration with a case company. Mixed data collection methods were combined inside the case study, including a focus group, a survey, workshops and interviews. Qualitative was the main approach and the data were analyzed using thematic analysis. The findings suggest that the roadblocks to corporate e-learning come from employers, employees and the external environment. The dominant reason has been the misalignment and poor communication between the management team and their employees. At the same time, the takeaways from the learning design process provide the management team with ideas to improve the corporate e-learning experiences. The keys are to put learners at the center and to balance employers’ needs and employees’ interests. In summary, the study offers both theoretical and practical implications. It uses a qualitative approach to have a better understanding of the existing problems, at the same time provides a specific case company to apply and test different approaches to improve corporate e-learning