Challenges with automated software testing

Background: Automated software testing is an essential aspect of software testing. Understanding software testing and the different aspects of software testing can help companies be more efficient with their automated software testing. Aim: This thesis aims to understand how successful companies are with automated software testing and how the responsibilities of software testing are divided between software testers and software developers. Additionally, the aim is also to understand the management's understanding of the importance of software testing competence. Method: A qualitative study was conducted. Data were collected by conducting seven preliminary interviews and 23 in-depth interviews. The interviews were semi-structured, and each interview was transcribed. Results: The results revealed that the companies were interested in more automated software testing and the level of testing was not to the level they wanted. The results also revealed some tension between software testers and software developers, which was introduced by the division of responsibilities and testing competence. Conclusion: The division of responsibilities creates tension between software testers and software developers. The companies’ focus on producing software faster and more agile gives more responsibilities to the software developers, but lack testing competence may reduce the value of the testing