Human Orientation in Libraries A Study of University Libraries in Mumbai

The study assesses the navigational aspects from the University Library's first-time users’ point of view and evaluates the available guidance tools to facilitate ease of wayfinding and overall usability. It focuses on Human Orientation practices followed by university libraries in Mumbai. The physical settings of libraries, locations for departments and guidelines through appropriate signage, hoardings, displays, day to day library operations, and processes were taken into consideration to foresee the inconvenience, confusion, uncertainty, and irritation faced by users. The study used survey method is used for data collection. Findings and observations were analysed and recommendations were generated based on the facets of PMEST