Suppliers selection in resilient supply chain by using fuzzy DEMATEL approach (case study in SAPCO supply chain)

Today, one of the approaches to supply chain management is the resilience approach that survives organizations in the current turbulent environment. Managers of the supply chain have found that today competition inter supply chains has been replaced with inter companies. Therefore they are looking for a Competitive Advantage by own supply chain more than past. The resilience supply chain is an essential Competitive Advantage in the present risk-complete environment. One of the resilient of the supply chains is resilient supplier selection. It has features such as flexibility, the counter of risk, and responsiveness to complete delivery orders taken. Accordingly, this study used fuzzy DEMATEL based on Analytical Network Process to determine effective criteria for resilient supplier selection. Experts of SAPCO Company participated in the format of two groups in this study. One group was formed by 15 experts that screened the criteria model, and another group was formed by seven experts that determined the relationship between criteria and classification suppliers. The study shows that supplier risk is an essential factor and after it is flexibility and responsiveness suppliers. As much weighting relate to technological dimension and inter criteria relate to Technology capable. Finally, according to the results of this study, a suggestion is offered to managers of SAPCO Company