Improvement of nurses' knowledge of primary nursing role in professional service using simulation method

This study aims to improve the application of professional care services in nursing using the simulation method. A quasi-experimental design was applied to the 68 first-line managers working in seven headroom in a psychiatric hospital in Indonesia. The participants were selected through non-probability sampling for one month. The instrument used was the level of knowledge about the primary nursing role; it includes 20 items in 4 domains. The intervention in this study was a simulation of the role of a professional nurse by a trainer which was followed by each group of participants. Descriptive statistics and the Wilcoxon test were used to analyze the data. The mean level of participants' knowledge scores increased from 32,65 to 72, 06. Moreover, there was a statistically significant between before and after the intervention of participants' knowledge (Z= −6.980, p < 0.001). There was an improvement in the level of knowledge of first-line manager who was trained in professional services. Therefore, it is recommended that the necessary measures be taken to improve nursing professionalism through the simulation training method