Access to digitised archival collections in National Heritage and Cultural study Centre and International Library of African Music

The study investigated access to digitised archival collections in two selected institutions in the Eastern Cape Province, South Africa. This study is significant because it sought to generate insights on adaptability of technology in archives and library operations, and accessibility thereof. This is important for monitoring the accessibility of digitised archival collections at institutions to improve their operations and maximize the global visibility. This study adopted qualitative research methodology. The researcher followed a rigorous methodological path that began with a thorough literature review and the careful and thoughtful posing of research questions and objectives. A purposive sample was chosen from National Heritage and Cultural Studies Centre (NAHECS) and International library of African Music (ILAM) (staff members) and interviewed through face-to-face interviews. The collected data was analysed thematically. The study established that, the type of materials digitised at NAHECS and ILAM are bound books, fragile papers, photographic prints, slides, audio-visual materials,artefacts and documents such as personal letters of early travellers,missionary’s records,traders writing personal file and political parties documents. Secondly, the study established that end users of digitised materials are researchers, students, archivist, librarians, international and local community, composers, musicians, and historians. It also emerged that awareness programmes used to increase public knowledge about access to digitised content in the two study sites include conferences, social media, and television advertisements. However, there are challenges faced in providing access to digitised materials at NAHECS and ILAM. Some of these challenges include lack of funding, unavailability of resources, lack of awareness, and information insecurity. These challenges have made access to digitised archival materials difficult. Based on these findings, it is recommended that archives facilities should be well resourced and archivists be continually trained on access to digitised archival materials.Thesis (M Bibl) -- Faculty of Social Sciences and Humanities, 202