Burn-out syndrome among nurses and medical technicians of istrian health centers

Svjetska zdravstvena organizacija sindrom pregorijevanja definira kao fenomen čiji je uzrok neravnoteža između dugotrajne izloženosti stresu na radnom mjestu i razine sposobnosti nošenja s stresom (1). Sindrom pregorijevanja dovodi do gubitka volje, smislenosti rada i učinkovitosti radnika te posljedično tome javlja se i smanjena produktivnosti na poslu (2). Cilj istraživanja bio je utvrditi pojavnost sindroma pregorijevanja kod medicinskih sestara i tehničara zaposlenih u ispostavama Istarskih domova zdravlja, čime se namjeravalo pružiti uvid u razinu pregorijevanja među zaposlenicima u svrhu prevencije ili rješavanja ovog fenomena. Istraživanje je provedeno putem anonimne ankete među medicinskim sestrama i tehničarima zaposlenima u Istarskim domovima zdravlja, u svibnju 2022. godine. U istraživanje je bio uključeno 101 ispitanik – zdravstveni radnici svih ispostava Istarskim domova zdravlja, različitih radilišta, od 18 do 65 godina života. Anketa je bila podijeljena neposrednim kontaktom sa ispitanicima. Instrumentarij je činio upitnik sačinjen od dva dijela: upitnik o sociodemografskim podatcima sačinjen za ovo istraživanje i hrvatska verzija Oldenburškog upitnika izgaranja, autorica Irene Burić i Ane Slišković (3). Dobiveni rezultati istraživanja ukazuju na visoku pojavnost sindroma pregorijevanja među zaposlenicima Istarskih domova zdravlja. Istraživanje je rezultiralo nalazom suprotnim jednoj od postavljenih hipoteza, jer proizlazi da zaposlenici s manje godina radnog staža iskazuju veći stupanj pregorijevanja. Rezultati vezani uz određeno radilište i učestalost sindroma pregorijevanja nisu pokazali statistički značajnu razliku.The World Health Organization defines burnout syndrome as a phenomenon caused by an imbalance between long-term exposure to stress at the workplace and the level of ability to cope with stress (1). The burnout syndrome leads to a loss of will, the meaningfulness of work and the efficiency of workers, and as a result, reduced productivity at work occurs (2). The goal of the research was to determine the incidence of burnout syndrome among nurses and technicians employed in branches of the Istrian health centers, which was intended to provide insight into the level of burnout among employees for the purpose of preventing or solving this phenomenon. The research was conducted through an anonymous survey among nurses and technicians employed in Istrian health centers in May 2022. 101 respondents were included in the research - health workers from all branches of the Istrian health centers, different workplaces, from 18 to 65 years of age. The survey was distributed through direct contact with respondents. The instrument consisted of a questionnaire made up of two parts: a questionnaire on sociodemographic data created for this research and the Croatian version of the Oldenburg Burnout Questionnaire, authored by Irena Burić and Ana Slišković (3). The obtained research results indicate a high incidence of burnout syndrome among the employees of the Istrian health centers. The research resulted in a finding contrary to one of the set hypotheses, as it follows that employees with fewer years of service experience a higher degree of burnout. The results related to the specific workplace and the frequency of burnout syndrome did not show a statistically significant difference