Evaluation of teaching activity through a fuzzy system

Student evaluations of teaching staff are compulsory in Italian universities. The Ministry of University and Scientific and Technological Research proposed a questionnaire with items based on the four-point Likert scale and a traditional item-by-item analysis. A fuzzy inferential system is proposed to analyze the data collected through this questionnaire, for items with a four/five-point Likert scale. Fuzzy evaluation was set up with the support of \u201cfuzzyTECH\u201d by INFORM