The Industrial Engineering and Management Systems Department at the University of Central Florida has incorporated service experiential learning opportunities into the curriculum within a Total Quality Improvement course. This graduate level course teaches the Six Sigma body of knowledge, including quality management principles and problem solving tools. It provides just-in-time experiential learning opportunities to reinforce the in-class instruction. This paper will provide examples of Six Sigma tools applied in the project case studies including Voice of the Customer, Design of Experiments, and Benchmarking
The objective of the analysis conducted and described in this paper has been to present the practica...
As providing high quality services becomes the major focus in many service organisations, a better ...
Universities and colleges have collaborated with businesses in different ways. One fairly common par...
The Industrial Engineering and Management Systems Department at the University of Central Florida ha...
Six Sigma is a quality management philosophy, problem solving approach, and statistical measure that...
Instructors face enormous challenges in presenting effective instruction on concepts and tools of qu...
The application of Six Sigma principles and tools can be especially effective for helping higher edu...
This paper defines Six Sigma as a method for continuous process improvement, and its sug-gested use ...
Abstract Six Sigma is a proven methodology for improving business processes by using statistical met...
Abstract – Six Sigma is a quality management philosophy, problem solving approach, and statistical m...
This case presents an overview of two courses in Six Sigma methods that have been developed and taug...
This paper presents innovative instructional strategies and tools to teach Six Sigma to Engineering ...
The purpose of this paper is to explore how to use Six Sigma to improve the service process in highe...
Business demand for Six Sigma educational programs has been on the rise the past several years and i...
In the past 20 years, Six Sigma has developed into a standard method to organize quality and efficie...
The objective of the analysis conducted and described in this paper has been to present the practica...
As providing high quality services becomes the major focus in many service organisations, a better ...
Universities and colleges have collaborated with businesses in different ways. One fairly common par...
The Industrial Engineering and Management Systems Department at the University of Central Florida ha...
Six Sigma is a quality management philosophy, problem solving approach, and statistical measure that...
Instructors face enormous challenges in presenting effective instruction on concepts and tools of qu...
The application of Six Sigma principles and tools can be especially effective for helping higher edu...
This paper defines Six Sigma as a method for continuous process improvement, and its sug-gested use ...
Abstract Six Sigma is a proven methodology for improving business processes by using statistical met...
Abstract – Six Sigma is a quality management philosophy, problem solving approach, and statistical m...
This case presents an overview of two courses in Six Sigma methods that have been developed and taug...
This paper presents innovative instructional strategies and tools to teach Six Sigma to Engineering ...
The purpose of this paper is to explore how to use Six Sigma to improve the service process in highe...
Business demand for Six Sigma educational programs has been on the rise the past several years and i...
In the past 20 years, Six Sigma has developed into a standard method to organize quality and efficie...
The objective of the analysis conducted and described in this paper has been to present the practica...
As providing high quality services becomes the major focus in many service organisations, a better ...
Universities and colleges have collaborated with businesses in different ways. One fairly common par...