Peranan Aparatur Sipil Negara Dalam Menjalankan Fungsi Humas Pelayanan Pada Sekretariat Dewan Perwakilan Rakyat Daerah Kabupaten Pelalawan

THE ROLE OF THE STATE CIVIL APPARATUS IN PERFORMING THE FUNCTION OF PUBLIC SERVICES AT THE SECRETARIAT OF THE REGIONAL PEOPLE'S REPRESENTATIVE BOARD OF PELALAWAN REGENCY ABSTRACT By DIO DESTA PRADANA In carrying out its duties and functions, the DPRD sometimes cannot carry out its duties and functions properly and achieve its goals optimally, so in carrying out its duties and functions, the Regional People's Representative Council is assisted by state civil apparatus at the Pelalawan Regency DPRD Secretariat which is an element of service to the Representative Council. Regional People. Staff who assist the duties and functions of the Regional House of Representatives. In terms of assisting the duties and functions of the DPRD, carried out by the state civil apparatus at the Pelalawan Regency DPRD Secretariat to carry out administrative functions, holding DPRD meetings, providing and coordinating experts needed by DPRD, a Regency DPRD Secretariat is formed which is led by a DPRD secretary who is Operational technicalities are under and responsible to the Regent through the regional secretary. The main purpose of this study is to know and analyze the role of the state civil apparatus in carrying out the function of public relations services at the Secretariat of the Regional People's Representative Council of Pelalawan Regency. The research indicators are expert advisors, communication facilitators, problem solving process facilitators and communication technicians. The type of research used in this research is descriptive qualitative. The number of research informants was 13 people with the Secretary of the DPPRD as the key informant. Data collection techniques with interviews and analysis using Miles and Huberman techniques. This study concludes that the role of the State Civil Apparatus in carrying out the function of public relations services at the Secretariat of the Regional People's Representative Council of Pelalawan Regency can be concluded that the role of ASN in carrying out the function of public relations services to members of the council has not been good and really needs to be improved, especially on the indicator Problem Solving Process Facilitator (Facilitator Process). Troubleshooting) and Communications Technician