Customer satisfaction is an important thing that must be considered by the company. By maintaining the quality of products and services, customer satisfaction will be achieved, with the achievement of customer satisfaction, the company will experience positive development and progress. Measurement of satisfaction is needed to find out what attributes need to be maintained and improved, so a research method is needed, namely Importance-Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The research was conducted by taking a sample of 100 respondents. The results of the analysis show that in the IPA calculation there are attributes of speed and aroma located in quadrant I, attributes of cleanliness, politeness, friendliness, ta...
The service quality in the institution is the main purpose of Sleman Regency Social Service. To carr...
Abstract. Coffee consumption in Indonesia has been increasing in the past few years, thus promoting ...
Fulfillment of customer desires becomes very important in determining the quality of service, becaus...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Customer satisfaction is the opinion of consumers, in the form of the performance of a product or se...
The development of science and technology (IImu Knowledge and Technology) is growing rapidly so that...
Customer satisfaction is the opinion of consumers, in the form of the performance of a product or se...
In order for business owners to increase and maintain customer happiness, this study explores whethe...
The behavior of customers who return to try goods or services is the basis of satisfaction which has...
This study aims to determine the quality of service and to determine the level of satisfaction and t...
The discovery of coffee drinking innovations provides new hope for the people of Indonesia, especial...
This study examines the effect of price on customer satisfaction Cafe in Surabaya, by reviewing the ...
The service quality in the institution is the main purpose of Sleman Regency Social Service. To carr...
Abstract. Coffee consumption in Indonesia has been increasing in the past few years, thus promoting ...
Fulfillment of customer desires becomes very important in determining the quality of service, becaus...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Satisfaction is the level of feeling where someone states the comparison of the product's performanc...
Customer satisfaction is the opinion of consumers, in the form of the performance of a product or se...
The development of science and technology (IImu Knowledge and Technology) is growing rapidly so that...
Customer satisfaction is the opinion of consumers, in the form of the performance of a product or se...
In order for business owners to increase and maintain customer happiness, this study explores whethe...
The behavior of customers who return to try goods or services is the basis of satisfaction which has...
This study aims to determine the quality of service and to determine the level of satisfaction and t...
The discovery of coffee drinking innovations provides new hope for the people of Indonesia, especial...
This study examines the effect of price on customer satisfaction Cafe in Surabaya, by reviewing the ...
The service quality in the institution is the main purpose of Sleman Regency Social Service. To carr...
Abstract. Coffee consumption in Indonesia has been increasing in the past few years, thus promoting ...
Fulfillment of customer desires becomes very important in determining the quality of service, becaus...