The EFFECT OF EMOTIONAL INTELLIGENCE, ORGANIZATIONAL SUPPORT AND ORGANIZATIONAL CULTURE TO BEHAVIOR ORGANIZATIONAL CITIZENSHIP

The objective of the research is to examine the variables of emotional intelligence, organizational support and organizational culture at organizational citizenship behavior at PMI Yogyakarta. Samples were taken by the non-probability method with saturated samples. Of the 55 questionnaires distributed, 49 returned. The results of the study indicate that the variable Emotional Intelligence does not have a positive and significant effect on OCB, and there is a positive and significant influence on the variable Organizational Support with OCB, and there is a positive and significant effect of the variable Organizational Culture with OCB.Tujuan peniliti adalah untuk menguji variabel kecerdasan emosional, dukungan organisasi dan budaya organisasi  terhadap organizational citizenship behavior pada PMI Kota Yogyakarta. Sampel diambil dengan metode non-probabilitas dengan sampel jenuh. Dari 55 kuesioner yang didistribusikan, 49 kambali. Hasil penelitin menunjukan bahwa variabel Kecerdasan Emosional tidak berpengaruh positif dan signifikan terhadap OCB, dan adanya pengaruh positif dan signifikan pada variabel Dukungan Organisasi dengan OCB, dan terdapat pengaruh positif dan signifikan dari variabel Budaya Organisasi dengan OCB