ANALISIS KEPUASAN MAHASISWA PENGGUNA IRAISE MENGGUNAKAN METODE END USER COMPUTING SATIFACTION (EUCS) DI FAKULTAS SAINS & TEKNOLOGI UNIVERSITAS ISLAM NEGERI SULTAN SYARIF KASIM RIAU

The academic information system of UIN Suska Riau, called Integrated Academic Information System (IRAISE), is a web-based information system built with a view to the organization of academic data. The question of whether or not was carried out. Therefore, to maintain the quality of an information system, it is necessary to evaluate and factor in user satisfaction. End-User Computing Satisfaction (EUCS) is the method used to measure the level of satisfaction of the user of the application system by comparing the expectations and realities of the information system, determined by variable content, accuracy, format, ease of use, dan timeliness. The number of samples in this study is 97 responded, and used Probability Sampling with Stratified Random Sampling. Data analysis techniques using software MINITAB. This study collects data using the interview process and distributing questionnaires. From the interview results, it can be said that there are things that must be improved in iraise. Such as iraise often experiences errors when many are accessing. iraise must continuously be updated. From the evaluation, it can be stated that the user was less content with iraise on the format variables with valuation value 2.99, corresponding with value-3.92 value-value 3.06, content variable with value-3.16 value-and variable ease of use with value-3.26. This shows the user is less content with the Iraise. Keywords Satisfaction, End-User Computing Satisfaction (EUCS), Integrated Academic Information System (IRAISE