Lost in privacy? Online privacy from a cybersecurity expert perspective

Research on the privacy paradox shows that ICT users have serious concerns about their online privacy but often do not behave accordingly. Most insights, however, are based on research among lay users. It is unclear whether users with high expertise on online privacy and cybersecurity would show similar discrepancies between concerns and behavior. We therefore interviewed 20 privacy and cybersecurity experts about their views on online privacy regarding mobile apps. Despite their technical knowledge, results showed that the experts’ perceptions and reported behaviors resembled those of lay users. A lack of specialized knowledge therefore does not seem to be a plausible explanation for the privacy paradox among mobile app users