Development of managerial skills and human resource management skills by using computer simulations

U ovom radu predstavljene su najvažnije menadžerske i vještine upravljanja ljudskim potencijalima koje su potrebne kvalitetnom suvremenom menadžeru. Rad se bavi povezanošću korištenja računalnih menadžerskih simulacija i videoigara i razvijenosti menadžerskih i vještina upravljanja ljudskim potencijalima. Menadžerske simulacije jedna su od metoda obrazovanja menadžera kojima se današnje vrijeme služe poduzeća i sveučilišta ne bi li svoje sadašnje ili buduće menadžere pripremila za zahtjeve njihovog posla. Menadžerske simulacije predstavljaju softverske pakete koji na vrlo realističan i jednostavan način imitiraju stvarne poslovne situacije. Izlaganje takvim situacijama, u sigurnim uvjetima, omogućuje korisnicima da razvijaju nove i vježbaju već naučene menadžerske i vještine upravljanja ljudskim potencijalima. U današnje vrijeme puno više se pažnje daje i videoigrama kao kanalima kroz koje je moguće razviti brojne vještine, od kognitivnih do interpersonalnih. U svrhu izrade ovog rada provedeno je online istraživanje putem anketnog upitnika na 218 ispitanika o njihovoj percepciji utjecaja igranja videoigre Football Manager na razvoj njihovih menadžerskih i vještina upravljanja ljudskim potencijalima. Što se tiče menadžerskih vještina, ispitanici smatraju da igranje videoigre Football Manager najveći utjecaj ima na razvijenost njihovih vještina pregovaranja i efikasno donošenje odluka, a najmanji na empatiju i vještine slušanja. Od vještina upravljanja ljudskim potencijalima ispitanici smatraju da igranje videoigre Football Manager najviše utječe na razvoj njihovih vještina odabira kvalitetnih ljudi i vještine planiranja kvaliteta potrebnih ljudi, dok da je najmanji utjecaj prisutan po pitanju vještina davanja povratne informacije i vještina usmjeravanja razvoja ljudi.This paper presents the most important managerial and human resource management skills needed by a contemporary manager to be successful. The paper explores the relationship between the use of computer simulations and video games and the development of managerial and human resource management skills. Management simulations are one of the methods of educating managers that companies and universities use today to prepare their current or future managers for the demands of their job. Management simulations are software packages that mimic real business situations in a very realistic and simple way. By being exposed to those simulations, in the safe environment, it allows users to develop new and practice already acquired managerial and human resource management skills. Nowdays, much more attention is paid to video games as channels through which it is possible to develop many skills, from cognitive to interpersonal. For a purpose of writing this thesis, an online survey was conducted through a questionnaire on 218 respondents about their perceptions of the impact of playing the video game Football Manager on the development of their managerial and human resource management skills. In terms of managerial skills, respondents believe that playing the video game Football Manager has the greatest impact on the development of their negotiation and effective decision-making skills, and the smallest impact on the development of their empathy and listening skills. Regarding human resource management skills, respondents believe that playing the video game Football Manager has the greatest impact on the development of their skills of selecting quality people and human resource planning skills, and the smallest impact on their skills of giving feedback and directing the development of people