Demarcation of municipalities and service delivery capacity: a case of selected eastern cape municipalities

The study examines the relationship between demarcation of municipal boundaries and the capacity of a municipality to deliver services. The case of the amalgamation of Baviaans, Camdeboo, and Ikwezi local municipalities which has led to the establishment of the Dr Beyers Naudè Municipality in the Sara Baartman District Municipality in the Eastern Cape has been used to determine this relationship in this study. The amalgamation of these municipalities has led to the redetermination and dismantling of their boundaries and the establishment of the boundaries of the newly created and larger Dr Beyers Naudè Local Municipality. The study investigated whether the demarcation of municipal boundaries has, in this instance, enhanced the capacity of the municipality to deliver basic services. Organisational Theory was used to interpret the amalgamation of municipalities. This theory was used for the theoretical basis of organisational structure and highlighting the need for the alignment of organizational structure with the municipalities’ mandate, of effective and efficient service delivery. The study adopted a qualitative research method and employed a non-probability purposive sampling technique to select participants. Interviews were used for data collection. 38 participants were interviewed, namely 7 councillors, 5 municipal officials, 5 members of the ratepayers’ association and 21 members of the community. Mixed views were expressed by participants regarding the enhancement of the state on basic service delivery after the merger of the three local municipalities. Furthermore, the study did not find evidence of a feasibility study prior to the implementation of the amalgamation process. Subsequently, the study could not find conclusive evidence relating to the enhancement of the capacity of the municipality to deliver services after the redetermination of municipal boundaries. The study recommends, among others, that the demarcation of municipal boundaries should be preceded by an appropriate feasibility study and be done such that there is compliance with the relevant legislation, and it must also have an effective public participation. The study also recommends that the newly established Dr Beyers Naudè Local Municipality should focus on maintaining the service delivery infrastructure it has inherited from the merger of its three predecessor municipalities, enhance public participation in its programmes, and priorities community beneficiation as a critical aspect of its service delivery mandate.Thesis (PhD) -- Faculty of Humanities, School of Governmental and Social Sciences, 202