Use of Information Communication Technology for personal information management by University of Fort Hare students in the Faculty of Social Science and Humanities

This study investigated information communication technology for personal information management by the University of Fort Hare (UFH) students in the Faculty of Social Science and Humanities (FSSH). The objectives were to: find out which information communication technology applications and tools the students often use to acquire personal information; determine at what stage the students often experience a high influx of personal information and how to cope with the technology, and establish the challenges the students encounter when using information communication technology to manage personal information. The aim was to assess information communication technology for personal information management by UFH students in the FSSH. A sample of sixty respondents was randomly selected to represent a large population hoping that the results could be generalized to all FSSH students and make predictions. A quantitative research approach was chosen, utilizing the survey design and the Theory of Planned Behavior because of attitudes, behavioral control, and subjective norm. The findings reveal that 55percent of the students prefer to use portable devices, laptops to be specific to access and store information. Even though there are many search engines, 93percent of the students often use Google to search and access academic purposes on the internet. Their primary reason is that it is easy to access, download, and store information from Google. It was also established that 26percent of the students face challenges such as slow internet or damaged computers, unavailability of Wi-Fi, and crowded computer labs. This hindered their learning process. As a result, out of desperation, racing against time to submit assignments, students end up committing plagiarism. Moreover, the study's findings showed that 50percent of the students encounter information overload before they write their exams because, at this point, they are working towards collecting as much information as possible to be prepared for the exams. Furthermore, the study affirmed that 57percent of the students agree that possessing computer skills helps students in their academic journey and confirmed that students from previously disadvantaged backgrounds lack of computer skills negatively affect their academic performance. They need a quantum leap to acquire computer skills imperative for their information access, engagement, consumption, and knowledge production.Thesis (MLIS) -- Faculty of Humanities, Social Science and Humanities, 202