An assessment of the role of Education Development (EDO) officers in promoting quality teaching and learning in selected secondary schools in the King Williams Town (KWT) District

Globally, concern have been raised against the quality of teaching and learning driven by international institution such as the United Nations Educational, Scientific and Cultural Organization and agenda of the Education for All policy. In South Africa, the QTL in secondary school remains low and compromised despite the implementation of EFA policy and use of EDOs in South Africa generally and King Williams Town (KWT) in particular. The drive of this study is to assess the role played by EDOs in supporting QTL in selected secondary schools in King Williams Town District. The study used a qualitative approach, a case study design was followed and the case in point for this study is EDOs in KWT district. Their roles where assessed between two secondary schools namely Enoch Sontonga high school and Nosizwe high school. Ten (10) interviews using face-to face and telephonic method. The study managed to conduct five face-to-face interviews among EDOs as they were conveniently located during a period of workshops in the circuit and two educators and three principals were interviewed electronically. Purposive and convenience sampling techniques were used to select participants. Using the Popper’s theory of learning perspective the study found out that quality teaching and learning in KWT schools is dependent on factors such as time on task, scope of learning, learning environment, teaching methods and strategies, support and monitoring programmes, the teacher preparedness and their motivation and availability of attractive incentives to retain quality practitioners in their classrooms. The study found out that presently the EDOs are performing various roles such as offering support to the SMT through helping them understand their function within the school and the broader education system and helping in developing systems for monitoring and recording progress made by learners towards achievement of targets set. However, there are challenges encountered by EDOs when supporting schools to improve the QTL that were discussed namely, lack of human resources and material resources; educator resistance; non-academic activities; learner and teacher absenteeism; programmes alignment; and work overload. These challenges can be addressed using strategies such as human resources training and recruitment; programmes coordination and stakeholder cooperation; transport provision; consequence management; attitude change and policy alignment and implementation. The study recommends investment in leadership, Monitoring and evaluation, stakeholder engagement and training.Thesis (MPA) -- University of Fort Hare, 202