Acquisition policy and user satisfaction with library materials: Ciril Kosmač Library in Tolmin

V diplomskem seminarju smo raziskovali nabavno politiko in zadovoljstvo uporabnikov s knjižničnim gradivom na primeru Knjižnice Cirila Kosmača Tolmin. Namen in cilj raziskave sta bila ugotoviti izkušnjo in zadovoljstvo uporabnikov s knjižničnim gradivom Knjižnice Cirila Kosmača Tolmin. V raziskavi, ki je bila izvedena v obliki strukturiranih intervjujev, je sodelovalo petindvajset uporabnikov, šest moških in devetnajst žensk, starih osemnajst let ali več. Raziskava je bila izvedena v okviru diplomskega seminarja v Knjižnici Cirila Kosmača Tolmin, oddelek Tolmin, in je potekala 18. 5. 2022, v popoldanskem času. Ugotovljeno je bilo, da so uporabniki zadovoljni oziroma zelo zadovoljni s knjižničnim gradivom. Menijo, da ima knjižnica na voljo dovolj gradiva in nimajo potrebe po večji količini. Uporabniki največ knjižničnega gradiva poiščejo z brskanjem po policah. Postavitev gradiva jim je poznana. Pomoč knjižničarja pri pridobivanju gradiva je potrebovalo malo uporabnikov. Največ uporabnikov si je gradivo izposodilo zase in za uporabo v prostem času. Največ uporabnikov je prišlo v knjižnico z namenom izposoje leposlovja, ki je bilo na dan raziskave tudi najbolj izposojeno gradivo. Noben od uporabnikov ni imel pripomb oziroma pritožb glede knjižničnega gradiva. Vsi so zapustili knjižnico zadovoljni.In our graduation seminar we investigated acquisition policy and user satisfaction with library materials in the case of the Ciril Kosmač Library in Tolmin. The purpose of the survey was to determine the users\u27 experience and satisfaction with the library materials of the Ciril Kosmač Library in Tolmin on the day of the survey. Twenty-five library users took part in the survey, six male users and ninteen female users, aging eighteen and up. The survey was conducted in the form of structured interviews. The research happened at the Ciril Kosmač Library in Tolmin in the afternoon on 18th of May 2022. It was found that users are satisfied with the library materials and they feel that the library has enough materials available. Most users find library materials by browsing and are familiar with the library, only few users needed help from a librarian to find materials they wanted. On the day of the survey the most borrowed literature was fiction. None of the users had any comments or complaints about the library materials and all of them left the library satisfied