Add to ORKGWith increasing internet access, the use of e-commerce services by the population is booming globally and locally in Indonesia. Tokopedia is one of Indonesia’s biggest online marketplaces. This research is an exploratory study about customer loyalty at online shopping. It is motivated by curiosity about what exactly the main factor that trigger the customer loyalty in Tokopedia. The purpose of this study is to examine the influence of satisfaction, trust and commitment on customer loyalty in online shopping. linear regression and quantitative analysis will be used as the data analysis technique. The samples in this research are 100 respondents who shops at Tokopedia. The study results revealed that satisfaction, trust and commitment have i...
This study focuses on the quality of electronic services and consumer confidence in increasing custo...
The development of information technology is very rapid and provides many impacts on people's lives,...
Nowadays, despite the advantages of the Internet promotion in tourism industry, it is necessary to h...
With increasing internet access, the use of e-commerce services by the population is booming globall...
The number of Internet users in Indonesia and e-commerce sales is growing. However, Indonesia is les...
This study aimed to investigate the antecedents of online customer satisfaction and online customer ...
The goal of this research activity is to investigate things that will improve consumer • satifaction...
Customer loyalty is important in marketing because it represents the desire of customers, employees ...
The development of Internet has changed the way consumers purchase goods and services which lead to ...
The goal of this research is analyzing factors that influence customer satisfaction and loyalty in o...
Pandemic COVID-19 encouraged Indonesia retail migrate their business to e-commerce, especially e-mar...
In the current era, most people are almost inseparable from technological things. They need technolo...
In reference to the results of national research conducted by the Association of Internet Service Pr...
The increasing competition in electronic commerce pushes e-stores to increase their efforts to keep ...
THE EFFECTS OF ONLINE RETAIL WEB CHARACTERISTICS AND THE INITIAL IMPLICATIONS ON ONLINE SATISFACTION...
This study focuses on the quality of electronic services and consumer confidence in increasing custo...
The development of information technology is very rapid and provides many impacts on people's lives,...
Nowadays, despite the advantages of the Internet promotion in tourism industry, it is necessary to h...
With increasing internet access, the use of e-commerce services by the population is booming globall...
The number of Internet users in Indonesia and e-commerce sales is growing. However, Indonesia is les...
This study aimed to investigate the antecedents of online customer satisfaction and online customer ...
The goal of this research activity is to investigate things that will improve consumer • satifaction...
Customer loyalty is important in marketing because it represents the desire of customers, employees ...
The development of Internet has changed the way consumers purchase goods and services which lead to ...
The goal of this research is analyzing factors that influence customer satisfaction and loyalty in o...
Pandemic COVID-19 encouraged Indonesia retail migrate their business to e-commerce, especially e-mar...
In the current era, most people are almost inseparable from technological things. They need technolo...
In reference to the results of national research conducted by the Association of Internet Service Pr...
The increasing competition in electronic commerce pushes e-stores to increase their efforts to keep ...
THE EFFECTS OF ONLINE RETAIL WEB CHARACTERISTICS AND THE INITIAL IMPLICATIONS ON ONLINE SATISFACTION...
This study focuses on the quality of electronic services and consumer confidence in increasing custo...
The development of information technology is very rapid and provides many impacts on people's lives,...
Nowadays, despite the advantages of the Internet promotion in tourism industry, it is necessary to h...