Web OPAC services and barriers users’ face while searching information in public and private sector university libraries in Pakistan

This research aimed to investigate the current status and online services portfolio of web OPACs and barriers users’ face while searching information on web OPACs of public and private sector university libraries in Lahore. The inquirer adopted quantitative survey method and distributed self administrated (peer reviewed and pilot test) questionnaire among 425 library users who were selected using stratified convenient sampling technique. This study illustrated various types of service being offer and uncovered number of barriers and redundancies that users’ of public and private sector university libraries face while searching information remotely on web OPACs. This research study would benefit library administrators and web OPAC designers in the make web OPACs more effective