Mitigating Supply Chain Disruptions, Risks, and Vulnerabilities

The global supply chain has made numerous incredible strides in improving processes to keep the supply chain functional. However, supply chain businesses suffer disruptions from many different factors, which impact the supply chain businesses and customers. The purpose of this qualitative case study was to understand the various ways the supply chain industry incurs disruption from the lack of enhanced security and the development of potential ideas on how disruptions receive mitigation. The background of the issue was researched, followed by the interview of eleven high-level supply chain managers and employees to obtain data for understanding the factors that contribute towards supply chain disruptions and the strategies that were developed and implemented to mitigate the risks and impact of disruptions. After the interviews were conducted, a thematic analysis was used to analyze the data collected, resulting in several themes discovered. Each theme involved a general strategy that supply chain businesses can implement and develop based on the different organizational culture while still keeping the priorities and goals the same