Implementation of ERP solutions and critical success factors

Podjetja se spopadajo s časom hitrih sprememb in napredka. Vse spremembe, do katerih prihaja, so hitre in nepredvidljive, pomembno pa je, kako se podjetja na te spremembe odzovejo. Podjetja so prisiljena slediti spremembam in razvoju tehnologije ter se jim tudi prilagoditi, če želijo obstati, konkurirati, rasti in se dalje razvijati. Projekti uvedbe ERP-rešitev vplivajo tako na notranje kot tudi na zunanje poslovanje podjetij, njihova izvedba pa je kompleksna. Uspeh projekta uvedbe neposredno vpliva na uspešnost in preživetje podjetja. V prvem delu magistrskega dela bomo podrobno predstavili ERP-rešitve. Začeli bomo z definicijo ERP-rešitev in nadaljevali s predstavitvijo tehnološke arhitekture ERP-rešitev. Naredili bomo pregled devetih modulov, funkcionalnosti ter prednosti in slabosti ERP-rešitev. Opisali bomo potek uvedbe ERP-rešitev ter opredelili in pojasnili pristope k uvedbi teh rešitev. Nadaljevali bomo z opisom računalništva v oblaku, kjer bomo predstavili glavne prednosti računalništva v oblaku, storitve oblaka ter modele uvedbe v zasebni, skupni, javni in hibridni oblak. Naredili bomo tudi primerjavo med lokalno in oblačno nameščeno ERP-rešitvijo. Navedli bomo domače in tuje ponudnike ERP-rešitev ter jih na kratko predstavili. Dotaknili se bomo tudi prihodnosti ERP-rešitev in naredili pregled uporabe ERP-rešitev na področju Evropske unije. V drugem delu magistrskega dela bomo najprej definirali kritične dejavnike uspešnosti in naredili pregled zgodovine razvoja kritičnih dejavnikov uspešnosti. V nadaljevanju bomo pojasnili, zakaj pride do uspešnih oziroma neuspešnih uvedb ERP-rešitev. Kot dva primera neuspešne uvedbe ERP-rešitev bomo predstavili podjetji Hershey in Lidl, kot primer uspešne uvedbe ERP-rešitev pa podjetje Cadbury. Temu bo sledila analiza izbrane literature, najprej na temo kritičnih dejavnikov uspešnosti lokalnih uvedb ERP-rešitev, nato pa še na temo kritičnih dejavnikov uspešnosti uvedb ERP-rešitev v oblak. Najdene KDU bomo opisali in razvrstili po pojavnosti v literaturi.Businesses face a time of rapid change and progress. All the changes that take place are fast and unpredictable. However, it is important how companies react to these changes. Companies are forced to keep up with changes and developments in technology and adapt to them if they want to exist, compete, grow, and further develop. ERP solution implementation projects are complex to implement and affect both internal and external operations of organizations. The success of the implementation project directly affects the success and survival of the organization. In the first part of the master\u27s thesis, we will present ERP solutions in detail. We will start with the definition of ERP solutions and continue with the presentation of the technological architecture of ERP solutions. We will review nine modules, functionalities, and advantages and disadvantages of ERP solutions. We will describe the process of implementing ERP solutions and define and explain the approaches to the implementation of solutions. We will continue with a description of cloud computing where we present the main advantages of cloud computing, cloud services, and models of deployment in a private, shared, public, and hybrid cloud. We will also make a comparison between a local and cloud-installed ERP solution. We will present domestic and foreign providers of ERP solutions and briefly present them. We will also touch on the future of ERP solutions and review the use of ERP solutions in the European Union. In the second part of the master\u27s thesis, we will first define the critical success factors and make an overview of the history of the development of critical success factors. Following this, we will present why successful or unsuccessful implementations of ERP solutions occur. Hershey and Lidl will be presented as two examples of unsuccessfully implemented ERP solutions and Cadbury as an example of a successfully implemented ERP solution. This will be followed by an analysis of the selected literature, first, on the topic of critical success factors in local implementations of ERP solutions, and then, on the topic of critical success factors of ERP solutions implemented in the cloud. Found critical success factors will be described and sorted by occurrence in the literature