Cloud Computing represents both a technology for using distributed computing infrastructures in a more efficient way, and a business model for renting computing services and resources. It is an opportunity for customers to reduce costs and increase efficiency. Moreover, it gives to small and medium enterprises the possibility of using services and technologies that were prerogative of large ones, by paying only for the used resources and avoiding unnecessary investment. The possibility of dynamically acquire and use resources and services on the base of a pay-by-use model, implies an incredible flexibility in terms of management, which is otherwise often hard to address. In this paper, we propose an approach to to build up SLA-oriented Clou...