[[alternative]]A Study of Technology Acceptance and Quality of Life of Elderly Participants in the Telecare Service Program

[[abstract]]因應高齡化社會來臨，應用資訊及通訊科技的遠距照護，已成為長者照護服務的趨勢。本研究以參與北部某地區教學醫院與行政院合作之遠距照護計畫的個案為研究對象；為橫斷式研究，採描述相關性研究，以量性研究方式；主要採用問卷調查研究法進行研究資料的蒐集，主要目的為探討參與遠距照護長者基本屬性與其生活品質及科技接受度之相關性；另以開放式問題探究長者參與遠距照護對科技使用之感受。研究結果顯示參與遠距照護服務之長者其個人屬性中以社會福利身份、開始參與遠距照護時的自評健康狀況、參與後前三個月以及最近三個月內使用生理測量儀器的頻率會與個案生活品質有顯著相關性的差異；且個案不同的社會福利身分、參與遠距照護類型、使用生理測量設備之狀況以及使用生理測量儀器的頻率，皆會使長者對於科技接受度有所不同。此外，參與者對遠距照護的整體滿意度為80.2%，且其中以對工作人員的專業服務滿意度最高約為82.4%。期望藉由本研究結果可做為國內持續推動遠距照護服務時，提供相關醫療、資訊之專業人員參考依據，以帶動數位化遠距照護產業的普及，朝向政府推行「在地老化(Aging in place)、就地安養」的目標。[[abstract]]The adaptation of telecare services to the older population based on the advanced telecommunication technology has been attracting increasing attention recently. This cross sectional study aims to explore the relationship between user characteristics and their technology acceptance as well as quality of life. Participants were recruited from a government initiated telecare program executed by a regional hospital. Quantitative data including demographic information, the quality of life, and the level of acceptance of telecare services were collected, and correlation among these factors was analyzed. Moreover, qualitative data such as participants’ comment and feedback after receiving service were recorded. Results showed that the quality of life was significantly correlated with the social welfare status, the pretest self-rated health state, and physiological measuring equipment usage frequency during the initial three months as well as the recent three months of receiving telecare services. Likewise, participants with different social welfare statuses, receiving different types of telecare services, and using physiological measuring equipment in different frequency were found to show various levels of acceptance of services. In addition, the overall satisfaction rate for the telecare program was 80.2%, and that for the proficiency of service provision reached 82.4%. We hoped that such results can be references for professionals in both medical and information technology fields in the further development of technology-assisted distant care aiming at achieving the vision of aging in place