Implementation of an internal mentoring program for further development of employees

Eden izmed najpomembnejših virov, s katerim organizacije razpolagajo pri prilagajanju konkurenčnemu trgu, so zaposleni, ki zlahka pridobivajo nova znanja in veščine (Davenport in Prusak, 1997). Ko gre za razvoj zaposlenih, mnoga podjetja izvajajo razne oblike izobraževanj, med katere spada tudi mentorstvo. V zadnjih desetletjih je mentorstvo v podjetjih pridobilo popularnost, saj veliko organizacij v mentorskem programu ne najde le bonitet za mentoriranca, temveč tudi bonitete za organizacijo (Winter in Jackson, 2014). Mlada podjetja SaaS (Software as a Service), ki svojo programsko opremo v oblaku v obliki naročnine ponujajo ostalim uporabnikom, za uspešno delovanje in razvoj podjetja potrebujejo izjemno izobražen kader. Dejstvo, da gre pri organizacijah SaaS za storitveni model, kjer je veliko stika z naročniki, ki poleg dobre skrbi za njihove potrebe želijo tudi zanesljivo programsko opremo, postavlja organizacije SaaS v specifičen položaj pri vzpostavitvi mentorskega programa. Cilj magistrskega dela je zasnovati interni mentorski program za podjetje SaaS SciNote, ki bo služil kot proces izmenjave internega znanja med zaposlenimi in bo spodbujal njihovo karierno rast. Namen mentorskega programa je doizobraževanje zaposlenih, ki že opravljajo svoje delovne naloge in bi se v prihodnje želeli še izpopolniti ali prevzeti nove naloge.One of the most important resources available to organizations in adapting to a competitive market are its employees, who easily acquire new skills (Davenport and Prusak, 1997). When it comes to employee development, many companies use various forms of training, including mentoring. In recent decades, mentoring in companies has gained in popularity, as many organizations find in the mentoring program not only bonuses for the mentee, but also bonuses for the organization (Winter and Jackson, 2014). Young SaaS (Software as a Service) companies, which offer their cloud software in the form of a subscription to other users, need highly educated staff for the successful operation and development of the company. The fact that SaaS organizations are a service model, where there is a lot of contact with clients who, in addition to taking good care of their needs, also want reliable software, puts SaaS organizations in a specific position in establishing a mentoring program. The aim of the master\u27s thesis is to design an internal mentoring program for the SaaS company SciNote, which will serve as a process of exchanging internal knowledge between employees and promote their career growth. The purpose of the mentoring program is to further educate employees who are already performing their job functions and would like to improve or take on new tasks in the future