The effect of role ambiguity on cyberloafing with work stress as a mediation variable

Universities play a role in improving the quality of education, they are expected to have human resources who do not engage in cyberloafing deviant behavior. The purpose of this study is to explain the effect of role ambiguity and work stress on cyberloafing and the mediation of work stress on role ambiguity in cyberloafing. The research subjects were education personnel with a sample of 280 people. Determination of the sample using the simple random sampling method. Data were analyzed by SEM. The results showed that role ambiguity had no significant effect on cyberloafing. Work stress has a significant positive effect on cyberloafing. Role ambiguity has a significant positive effect on work stress. Role ambiguity in cyberloafing is mediated by work stress. This study provides theoretical implications by enriching the empirical evidence. Practical implications for use in policies to suppress cyberloafing. Suggestions for management to suppress cyberloafing by clarifying work objectives