Characterizing web search queries that match very few or no results

Despite the continuous efforts to improve the web search quality, a non-negligible fraction of user queries end up with very few or even no matching results in leading web search engines. In this work, we provide a detailed characterization of such queries based on an analysis of a real-life query log. Our experimental setup allows us to characterize the queries with few/no results and compare the mechanisms employed by the major search engines in handling them. © 2012 ACM