Towards an Information Intelligence and knowledge Management Process in the Context of Information Technologies

International audienceIn this paper, a model for information intelligence and knowledge management, in the context of audit and advisory companies in the field of information technologies, is proposed. This model is founded on the exploitation, structuring, analysis and optimisation of strategic information in organisation. The implementation of information intelligence process indicates all the competence, devices and necessary initiatives for allowing information technology professionals to manage customers' needs. The issue of our study is to provide an Assistance System of needs' interpretation. The model herein proposed will influence future research and managerial practices