REFLECTIONS ON TELEHEALTH SERVICES DURING THE COVID-19 PANDEMIC

The Covid-19 pandemic brought many challenges to the population in general and especially to healthcare workers, who resorted to alternative ways to assist when in-person care was sometimes not feasible. This article aimed to reflect on the importance of telehealth services during the Covid-19 pandemic. Mainly at the beginning of the pandemic, telehealth services provided options so that health professionals could guarantee the continuity of care to the population and the training of health personnel. Despite the barriers faced during the use of technology of information and communication, the use of these services positively affected both healthcare workers and patients. In the specific case of nursing, telehealth services were allies of the nurse in the exercise of his/her duties as caregiver, educator, researcher, and manager. Health policymakers must facilitate the implementation of telehealth in healthcare facilities around the world, which will improve the quality of healthcare now and in the post-pandemic period