Digitalization impact on company inbound logistics : Etelä-Karjalan Osuuskauppa

The purpose of this thesis was to study and analyse how digitalization is impacting domestically on retail company inbound logistics. The co-operation company of this research was domestic operating retail company Etelä-Karjalan Osuuskauppa. Topic was chosen due its importance to all the industries, and it is highly current. Theoretical part considers theories about digitalization, inbound logistics and other related to mentioned terms. It also introduces for the reader the key concepts of thesis. This thesis research part was done as qualitative research as the data that was collected is non-numerical data. Empirical part data collection is executed as survey that was presented to employee respondents from retail stores of Etelä-Karjalan Osuuskauppa. The research questions that do digitalization make logistical procedures more time and cost efficient? Does employees of studied field feel threatened by digitalization and do digital technological innovations impact to sustainability in positively. The research carried out great information of wanted research question and it also pointed out some information about digitalization impact to loss management. Based on the results received from the survey co-operation company inbound logistics it seems that digitalization is making tasks more efficient than doing it manually. Some issues were pointed out that could be developed so current digital technologies could maximize their value. The main problem that currently occurred in inbound logistics lays in incoming goods quality