Can celebrity endorser characteristics impact brand loyalty? : An explanatory study on celebrity endorsers’ characteristics with brand loyalty

Background: Nowadays, companies globally utilise various branding strategies to win and build strong brand loyalty. One of the marketing strategies tools that companies utilise since the 21st century is celebrity endorsement. The idea of a celebrity endorser can be defined as a well-known individual who is glorious in the field of a brand's target audience. Celebrity endorser characteristics, including trustworthiness, attractiveness and expertise, are all sub-components of celebrity endorsement credibility that play an essential role in consumers’ minds and are considered as relevant dimensions in this study. Purpose: The purpose of this study is to explain how the celebrity endorsers’ characteristics impact on brand loyalty in the context of consumers in Sweden. Methodology: This study used the deductive approach, quantitative research to conduct the study. Cross-sectional was used to test the developed conceptual model with the three hypotheses. While, non-probability and convenience sampling methods were used on the way to choose the sampling. The data collection was done through the self-completed questionnaires that ran on google survey to various online social media platforms and the total participants was 203 which is a valid number of respondents for the study. Findings: The expertise of celebrity endorsers positively impacts brand loyalty and it is the most significant one, hypothesis three (H3) is accepted. The trustworthiness of celebrity endorsers positively impacts brand loyalty and it is the second significant one, hypothesis one (H1) is accepted. However, the attractiveness of celebrity endorsers results in no impact on brand loyalty. It showed an insignificant result. Hypothesis two (H2) is rejected. Conclusion: This study revealed that only the trustworthiness and expertise of celebrity endorsers have a positive impact on brand loyalty in the context of consumers in Sweden. Finally, the findings of this research paper were applied to the research implication. Keywords: Celebrity endorsers’ characteristics; the trustworthiness of celebrity endorsers; the attractiveness of celebrity endorsers; the expertise of celebrity endorsers; brand loyalty