Employee's motivation and its impact on productivity and organizational performance: a study of local government service in Ghana

Motivation is a key factor that intensifies an employee of an organization or institution to work effectively and efficiently. The Local Government service of Ghana been a public sector institution is tasked to provide effective decentralized administration at the local level in the country. Workers at the local government service of Ghana like any other worker in any organization or institution need the motivation to enhance them to give their utmost best in achieving the institutional goals. Most of the time, the managers do not pay attention to these factors which are very important in motivating the employees. For some, this is because they are not paid their due salary. This behavior increases the employees' dissatisfaction and absenteeism. The study aims to investigate the motivational factors that assist local government managers to improve organizational productivity and performance. The study utilized a multidisciplinary approach which allowed for flexibility in the way it was conducted. The sample size for the study was limited to one hundred (100) local government employees in Ghana. The study was conducted through an online survey. The process of collecting data was carried out through various means such as emails, Facebook, and WhatsApp. The consent and permission forms were also sent to the survey participants through email and WhatsApp. The data collection process was carried out for two weeks. Primary and secondary data were the main source of data for the study. Questionnaires were the main source of primary data used for data collections; SPSS was used in analyzing data collected for descriptive analysis