CCTV as a Socio-technology

The authors discuss CCTV, which is now established as a mature and ubiquitous technology. They review existing research on CCTV as backdrop to introduce an alternative re-narration that stresses its use as an advanced information technology—a socio-technology. Central to this perspective is the recognition that system effectiveness hinges on a match of individual, organizational and technological features which they use to explain the mixed results on CCTV effectiveness