Add to ORKGIncreasing competition in hospitality is one of the industry challenges, which depends mainly on human capital. Thus, this research investigated the relationship between human resources practices, employee motivation, and online hotel reviews. Hypotheses were tested using two-phase survey data collected from 308 respondents corresponding to 154 dyads of frontline employees and human resources managers from hotels located in Brazil and England. Quantitative online hotel review ratings were collected from the surveyed hotels as performance indicators. Partial least squares structural equation modeling was used to examine the data collected. Employee intrinsic motivation negatively influenced online hotel review ratings. The online hotel revie...
Purpose: The purpose of this study is to examine the role and influence of online reviewers’ cultura...
This study aims to verify the influence of Strategic Human Resources Management in hotel performance...
This paper focuses on increasing our understanding of employee motivation by applying two different ...
Purpose –This study conducted a comparative analysis between hotels located in Brazil and England o...
In recent years, we have seen a change in mentalities in the way organisations are managed. Day by d...
Abstract Word of mouth—online or offline—has become a dominant force in the market place, and it i...
Understanding consumers' needs and wants has been a major source of success for hotel organizations....
Employee motivation is one of the most studied issues in organizational behavior, and is the subject...
Understanding consumers' needs and wants has been a major source of success for hotel organizations....
Understanding consumers’ needs and wants has been a major source of success for hotel organizations....
The hospitality industry refers to organisations that provide accommodation and food services for pe...
With the increase of studies on hospitality professionals over the last years, it is essential an as...
The motivation behind this research is to examine the impact of hotel online reviews have on a custo...
Abstract Word of mouth—online or offline—has become a dominant force in the market place, and it i...
Purpose: The purpose of this study is to examine the role and influence of online reviewers’ cultura...
Purpose: The purpose of this study is to examine the role and influence of online reviewers’ cultura...
This study aims to verify the influence of Strategic Human Resources Management in hotel performance...
This paper focuses on increasing our understanding of employee motivation by applying two different ...
Purpose –This study conducted a comparative analysis between hotels located in Brazil and England o...
In recent years, we have seen a change in mentalities in the way organisations are managed. Day by d...
Abstract Word of mouth—online or offline—has become a dominant force in the market place, and it i...
Understanding consumers' needs and wants has been a major source of success for hotel organizations....
Employee motivation is one of the most studied issues in organizational behavior, and is the subject...
Understanding consumers' needs and wants has been a major source of success for hotel organizations....
Understanding consumers’ needs and wants has been a major source of success for hotel organizations....
The hospitality industry refers to organisations that provide accommodation and food services for pe...
With the increase of studies on hospitality professionals over the last years, it is essential an as...
The motivation behind this research is to examine the impact of hotel online reviews have on a custo...
Abstract Word of mouth—online or offline—has become a dominant force in the market place, and it i...
Purpose: The purpose of this study is to examine the role and influence of online reviewers’ cultura...
Purpose: The purpose of this study is to examine the role and influence of online reviewers’ cultura...
This study aims to verify the influence of Strategic Human Resources Management in hotel performance...
This paper focuses on increasing our understanding of employee motivation by applying two different ...