Marketing research of quality and satisfaction services in Fitlady Ricany studio

Title: Marketing research of quality and satisfaction services in Fitlady Ricany studio Objectives: The goal of my work is determination of quality and customer satisfaction with offered services in studio Fitlady Ricany by method of questionnaire investigation. In the final section I propose the recommendations for this studio which are based on theoretical knowledge and research results. Methods: The method of written questionnaire is selected for marketing research. The selection is consisted of women from studio Fitlady who were selected by simple random selection. Results: The final information is organized in tables, graphs and cross classification in result section. Key words: Marketing, marketing research, services, questionnaire, fitness studio