Ethical User Stories : Industrial Study

In Port terminals a progressive change is underway in digitalizing traditional systems to SMART systems with the aid of AI. This study follows one of such progressions, the SMARTER project. SMARTER is a sub research and development project of the Sea for Value program of DIMECC company, Finland to create replicable models for digitalization for future terminals which involves the use of AI enabled tools. AI and Autonomous Systems (AS) are the direction that software systems are taking today. But due to ethical challenges involved in the use of AI systems and increased emphasis on ethical practices in the use and design of AI systems, our study provides an ethical angle, Ethical User Stories (EUS). We use an ethically aligned design tool the ECCOLA method to transfer ethical requirements into EUS for non-functional requirements for an aspect of the logistics system, passenger flow. Over the span of six months, 125 EUS using the ECCOLA method were collected through a series of workshops for the passenger flow use case and the findings are revealed in this paper. This project is in the field of maritime industry and concentrates on digitalization of port terminals and this particular paper focuses on the passenger flow. Results are positive towards the practice of Ethical User Stories.peerReviewe