Improvement of health care services in Silute hospital

Health care quality and the improvement of it is becoming one of the health care priorities both in National and local level. The aim – to prepare measures for health care services improvement in Silute hospital. Master thesis consists of three main parts. In the first part: health care quality concept, the influencing factors, management, evaluation and control aspects of health care services quality were described. In the second - Silute‘s hospital characteristics and research methods were described. The third part consists of research study results and special reccomendations for improvement of health care services. Research hypothesis – the proposed measures would improve the availability of the services provided by the Silute hospital – was confirmed. According to the reasearch results, specific reccomendations were provided for improvement of health care quality to Silute hospital services