THE ROLE OF THE FINANCIAL SERVICES AUTHORITY IN REALIZING INSURANCE CUSTOMER PROTECTION

The role of the Financial Services Authority is to provide consumer protection for the insurance business based on Law Number 21 of 2011, Law Number 40 of 2014, Law Number 8 of 1999 and Regulation of the Financial Services Authority in the context of protecting consumers of financial services as a business regulatory and supervisory agency insurance in providing protection to customers in the form of legal certainty for policyholders. The Financial Services Authority must further enhance its roles and functions, so that in the future there will be no more cases of default by insurance companies and stricter restrictions on investment placements for insurance companies. It is hoped that the Financial Services Authority will better understand its function in providing legal protection to consumers and the publi