تكنولوجيا المعلومات وأثرها في عملية إتخاذ القرارات بالتطبيق على البنك السوداني الفرنسي في الفترة من 2016- 2019م

The research about the impact of information technology within the service organization, and the extent to which this system contributes to the decision-making process. The importance of research in information technology is considered a feature of the modern era and the competitive advantage among institutions when possessing them, as well as due to the importance of the decision-making process, which is the core of the administrative process and the start of all Other administrative activities, and highlighting this type of technology and how it contributes to the decision-making process in order to reach correct, sound, effective and rational decisions. This research aim to identify the role of information technology in decision-making, and to know the availability of information technology within Sudanese franch Bank . It also aims to know the effect of using this system on the effectiveness and efficiency of decision-making. The research followed the historical, descriptive and analytical approach and the case study method. The research found a number of results, the most important of which is that the use of software helps in exchanging information and data between departments, which helps in making decisions quickly. The study also showed that the strength of the decision taken depends directly on the quantity and type of information. The study also revealed that the use of software contributes to making decisions in Good time. Among the results of the research, the researcher recommends a number of recommendations, the most important of which is the interest in development and training to sharpen the skills of decision-makers, the interest in the Internet and the generalization of service to facilitate the task of decision-makers in the institutions. To improve his competitive position