Add to ORKGThe central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
The introductory chapter of the book is about defining Health Services Operations Management. Health...
Managing strategies for professional service firms is an important and complex activity. The main is...
A wide literature has been developed on service operations management. However, the need for further...
The purpose of this book is to provide cutting-edge information on service management such as the ro...
In the world of industry and management producing ‘intangible products’ proses unique challenges. Th...
Services Management offers a clear and compelling overview of the nature of service management. The ...
This introductory chapter establishes the need for a book on Public Service Operations Management an...
The eighth edition continues to acknowledge and emphasize the essential uniqueness of service manage...
Operations Management is an area of business concerned with managing the process that converts input...
Service Design and Delivery provides a comprehensive overview of the increasingly important role pla...
This comprehensive textbook will become required reading for postgraduate students seeking to unders...
Purpose - Over many years there has been an emergence of a large-scale, worldwide academic movement ...
Purpose - The purpose of this paper is to assess developments in the service literature over the las...
The rapid increase in global services during the last few decades is without doubt one of the most c...
Operations management is the process by which the managers in an organization ensure that all the se...
The introductory chapter of the book is about defining Health Services Operations Management. Health...
Managing strategies for professional service firms is an important and complex activity. The main is...
A wide literature has been developed on service operations management. However, the need for further...
The purpose of this book is to provide cutting-edge information on service management such as the ro...
In the world of industry and management producing ‘intangible products’ proses unique challenges. Th...
Services Management offers a clear and compelling overview of the nature of service management. The ...
This introductory chapter establishes the need for a book on Public Service Operations Management an...
The eighth edition continues to acknowledge and emphasize the essential uniqueness of service manage...
Operations Management is an area of business concerned with managing the process that converts input...
Service Design and Delivery provides a comprehensive overview of the increasingly important role pla...
This comprehensive textbook will become required reading for postgraduate students seeking to unders...
Purpose - Over many years there has been an emergence of a large-scale, worldwide academic movement ...
Purpose - The purpose of this paper is to assess developments in the service literature over the las...
The rapid increase in global services during the last few decades is without doubt one of the most c...
Operations management is the process by which the managers in an organization ensure that all the se...
The introductory chapter of the book is about defining Health Services Operations Management. Health...
Managing strategies for professional service firms is an important and complex activity. The main is...
A wide literature has been developed on service operations management. However, the need for further...