The Effect of Family on Service Industry Employee: A Vicious Cycle

Present study investigated the impact of family strain on work life and the impact of work strain on family life of service employees. A questionnaire was distributed containing the items that measured family and work related negative spillover, and demographic data items collected to measure the potential effect. Participants, regardless of their gender reported low scores of family-to-work spillover, and slightly higher scores for work-to-family spillover. Gender differences were noticed only for reports on impact of work on family life with women more prone to agreeing that they do not manage to fulfill family duties or do everything that is required of them at home. This research helps understand the difference between how genders perceive each conflict and how to manage them bette