Corporate social responsibility and protection of consumers from unfair contract terms in banking sector

Vrhovni sud Republike Hrvatske 28. travnja 2021. objavljuje priopćenje u kojem navodi kako je pravno shvaćanje Vrhovnog suda Republike Hrvatske od 30. siječnja 2020. o zastari usklađeno s praksom Suda Europske unije o zaštiti potrošača od nepoštenih ugovornih odredbi. S obzirom na to da su navedenom pravnom shvaćanju o zastari upućene kritike stručne javnosti, u ovom se radu analiziraju relevantne odluke Suda Europske unije o zastari prava na zaštitu potrošača od nepoštenih ugovornih odredbi i utvrđuje se jesu li kompatibilne s pravnim shvaćanjem Vrhovnog suda o zastari iz 2020. U radu se prezentiraju važni zaključci Suda Europske unije u segmentu zastare prava na zaštitu potrošača od nepoštenih ugovornih odredbi i njihove reperkusije na bankarski sektor u Republici Hrvatskoj te koncept društveno odgovornog poslovanja u bankarskom sektoru Republike Hrvatske. U radu se izlažu nalazi empirijskog i teorijskog istraživanja koje je provedeno kako bi se utvrdilo u kojoj je mjeri bankarski sektor u Republici Hrvatskoj upoznat sa zahtjevima društveno odgovornog poslovanja i zahtjevima Suda Europske unije o zaštiti potrošača od nepoštenih ugovornih odredbi.Supreme Court of Republic of Croatia has published a statement on 28 April 2021 in which it states that its legal opinion on statute of limitation dated 30 January 2020 is in line with the case law of Court of Justice of the European Union on consumer protection from unfair contract terms. Considering that this legal opinion on statute of limitation has been criticized by scholars, this thesis analyses relevant decisions of the Court of Justice of the European Union on statute of limitation from unfair contract terms and determines whether they are compatible with the legal opinion on statute of limitation of the Supreme Court of Republic of Croatia from 2020. This thesis presents relevant conclusions of the Court of Justice of the European Union in the segment of statute of limitation from unfair contract terms, their repercussions on the banking sector in Republic of Croatia and the concept of corporate social responsibility in banking in Republic of Croatia. This thesis presents findings of the empirical and theoretical research that was conducted to determine how well is the banking sector in Republic of Croatia acquainted with the demands of corporate social responsibility and the requirements of Court of Justice of the European Union on consumer protection from unfair contract terms