APPROXIMATION OF CROATIAN LAW WITH THE DIRECTIVE (EU) 2019/770 FOR THE SUPPLY OF DIGITAL CONTENT

Tema ovog diplomskog rada je usklađivanje hrvatskog prava s Direktivom (EU) 2019/770 o isporuci digitalnog sadržaja. Ova je vrlo važna direktiva EU-a usvojena u skladu sa Strategijom jedinstvenog digitalnog tržišta za Europu. U radu je naglasak stavljen na novosti koje za hrvatsko pravo donosi Direktiva (EU) 2019/770. U skladu s tim, u radu se uspoređuju odredbe Direktive (EU) 2019/770 sa postojećim odredbama Zakona o zaštiti potrošača i Zakona o obveznim odnosima, kao ključnim propisima za obveznopravne potrošačke odnose. Obrađuju se temeljni pojmovi poput potrošača, trgovca, digitalnog sadržaja, digitalne usluge i cijene. S obzirom da je neispunjenje ugovora bitna povreda ugovornih obveza, rad se bavi i pitanjem prava koja potrošačima na raspolaganju stoje u slučaju neisporuke. Također, značajni dio rada bavi se pitanjem usklađenosti odnosno sukladnosti digitalnog sadržaja i digitalne usluge s ugovorom. Posebna pozornost se posvećuje i pravima potrošača u slučaju neusklađenosti, te pitanju odgovornosti trgovca i teretu dokaza. Konačno, u radu se obrađuje i pitanje preinake digitalnog sadržaja i digitalne usluge.The topic of this thesis is the approximation of Croatian law with the Directive (EU) 2019/770 for the supply of digital content. This especially important EU directive was adopted in line with the Digital Single Market Strategy for Europe. The paper emphasizes the novelties brought for Croatian law by Directive (EU) 2019/770. Accordingly, the paper compares the provisions of Directive (EU) 2019/770 with the existing provisions of the Consumer Protection Act and the Civil Obligations Act, as key regulations for compulsory consumer relations. Basic concepts such as consumer, trader, digital content, digital service, and price are covered. Given that non-fulfilment of the contract is a significant breach of contractual obligations, the paper also deals with the issue of remedies available to consumers in case off failure to supply. Also, a significant part of the paper deals with the issue of conformity of digital content and digital service with the contract. Special attention is also paid to consumer rights in case of nonconformity and to the issue of trader liability and the burden of proof. Finally, the paper deals with the issue of modification of digital content and digital service