Stres liječnika, medicinskih sestara/medicinskih tehničara i vozača u izvanbolničkoj hitnoj medicinskoj službi u Republici Hrvatskoj za vrijeme pandemije bolesti COVID-19

Stres je čovjekov neotuđivi dio života koji ga prati kroz cijelu povijest. Stanje je to koje se javlja u situaciji nesklada između zahtjeva koje okolina postavlja pred pojedinca i njegovih mogućnosti reagiranja na te zahtjeve. Dugotrajan i intenzivan stres dovodi do bolesti. Pripadnici svih žurnih službi pa tako i djelatnici u izvanbolničkoj hitnoj medicinskoj službi - spadaju u skupinu koja je osobito izložena djelovanju stresa naročito u doba pandemije COVID-19 bolesti. Djelatnici izvanbolničke hitne medicinske službe prvi dolaze do bolesnika za kojeg često puta nemaju saznanja da li boluje od COVID-19 bolesti i da li je zaražen koronavirusom. Razlog tome je mala količina vremena u kojemu se mora što brže reagirati te se ne uspijeva uzeti sve informacije o bolesniku. U većini slučajeva, informaciju da li je bolesnik zaražen koronavirusom ili nije, djelatnici izvanbolničke hitne medicinske službe dobivaju u vremenu nakon što su bili u doticaju s bolesnikom. Zbog navedenih razloga i same prirode posla, djelatnici izvanbolničke hitne medicinske službe su izloženiji zarazi, ali i stresu. Istraživanjem koje je provedeno među djelatnicima izvanbolničke hitne medicinske službe koji su zaposleni na radnim mjestima: liječnik/ca u timu, medicinska sestra/medicinski tehničar u timu 1 i timu 2, medicinska sestra/medicinski tehničar u medicinsko prijavno dojavnoj jedinici, kvalificirani vozač, napravljena je analiza prisutnosti stresa u izvanbolničkoj hitnoj medicinskoj službi u Republici Hrvatskoj za vrijeme pandemije bolesti COVID-19. Istraživanjem se utvrdilo kako više od polovice ispitanika doživljava češće stresne situacije na poslu u zadnjih 9 mjeseci što je ujedno vrijeme pandemije COVID-19.Stress is inalienable part of human life that accompanies him throughout history. It is a condition that occurs in a situation of discrepancy between the demands that the environment places on the individual and his ability to respond to those demands. Prolonged and intense stress leads to disease. The reason for this is the small amount of time in which one has to react as quickly as possible and it is not possible to take all the information about the patient. Members of all emergency services, including employees in the outpatient emergency medical service (EMS), belong to a group that is particularly exposed to stress, especially during the COVID-19 pandemic. The workers of the outpatient emergency medical service are the first to come to a patient who is often unaware of whether he suffers from COVID-19 disease and whether he is infected with coronavirus. In most cases, information about whether a patient is infected with the coronavirus or not is given to outpatient EMS staff in the time after they have been in contact with the patient. Due to the stated reasons and the very nature of the work, the employees of the outpatient EMS are more exposed to infection, but also to stress. A survey conducted among outpatient EMS employees employed in the workplace: doctor in the team, nurse/medical technician in team 1 and team 2, nurse/medical technician in the medical reporting unit, qualified driver, made is an analysis of the presence of stress in the outpatient EMS in the Republic of Croatia during the COVID-19 pandemic. The research found that more than half of the respondents experience more frequent stressful situations at work in the last 9 months, which is also the time of the COVID-19 pandemic