Provision of electronic services in the public administration system with special emphasis on e-services of the Ministry of the Interior of the Republic of Croatia

Javnu upravu neki opisuju kao granu vlasti kojoj je povjerena provedba politike izvršne vlasti, odnosno funkcija upravljanja javnim poslovima. Međutim pored ovih izvršnih svojstava, uprava je tijekom vremena stekla i određene ovlasti i odgovornosti za utvrđivanje vladinih programa i politike. U tom smislu javna uprava je postala važan faktor u funkcijama planiranja, organiziranja, usmjeravanja koordiniranja i kontroliranja upravljanja sektorima javne politike. U svakom slučaju uloga i utjecaj javne uprave i domet javnog upravljanja jedan su od najvažnijih aktera u poticanju procesa demokratizacije države, privrede i društva. Njena uloga nije manje bitna ni u sferi utvrđivanja sadržaja i dinamike politike demokratizacije. Sama umreženost u sve strukture, sisteme i institucionalne aktivnosti, javnu upravu čine najvažnijim uporištem vlasti. Sve naprednijom tehnologijom javna uprava sve više i više postaje dostupnija građanima. U ovom radu objasnit ćemo što je e-uprava, te tko su korisnici e-uprave, što je sustav e-građani i što je potrebno za prijavu u sustav e-građani. Objasnit ćemo kakve veze Ministarstvo unutarnjih poslova Republike Hrvatske ima sa sustavom e-građani, te koje su prednosti korištenja e-usluga Ministarstva unutarnjih poslova Republike Hrvatske.Some describe public administration as a branch of government entrusted with the implementation of executive policy, ie the function of managing public affairs. However, in addition to these executive properties, the administration has over time acquired certain powers and responsibilities for determining government programs and policies. In this sense, public administration has become an important factor in the functions of planning, organizing, directing coordination and controlling the management of public policy sectors. In any case, the role and influence of public administration and the scope of public administration are one of the most important actors in fostering the process of democratization of the state, economy and society. Its role is no less important in the sphere of determining the content and dynamics of democratization policy. Networking in all structures, systems and institutional activities, make public administration the most important stronghold of government. Due to the advanced technology, public administration is becoming more and more accessible to citizens. In this paper, we will explain what is e-government, and who are the users of e-government, what is the e-citizens system and what is needed to log in to the e-citizens system. We will explain what connections the Ministry of the Interior of the Republic of Croatia has with the e-citizens system, and what are the benefits of using the e-services of the Ministry of the Interior of the Republic of Croatia