Burnout syndrome and the preservation of occupational health in the fields of nursing and medical technicians at the General hospital of Karlovac

Medicinske sestre i tehničari u neposrednom su kontaktu s pacijentima kojima se pruža sestrinska skrb i njihovim obiteljima. Sestrinstvo se ubraja u skupinu tzv. pomažućih zanimanja. Poznato je kako je posao medicinske sestre i tehničara jedan od najhumanijih poslova na svijetu. Kako bi mogli obavljati svoj posao savjesno i profesionalno, medicinske sestre i tehničari trebaju posjedovati stručna znanja i vještine, imati emocionalnu stabilnost i zrelost da bi mogli pružiti adekvatnu skrb pacijentima. Medicinske sestre i tehničari osposobljeni su raditi samostalno, ali i kao dio tima. Znaju reagirati u hitnim situacijama, a s druge pak strane, moraju posjedovati empatiju kako bi mogli razumjeti i nositi se s ljudskim patnjama i etičkim dvojbama. Tu su i različita organizacijska opterećenja, specifičnosti radnog vremena, rad u smjenama, vikendom i praznicima, količina i tempo rada, rad u timu, ravnoteža privatnog i poslovnog života. Obavljanje svih ovih zadataka često dovodi do fizičkog i intelektualnog iscrpljivanja koji se produbljuju iz dana u dan. Upravo ta neusklađenost između zahtjeva vezanih za posao i okoline, odnosno nemogućnosti da se tim zahtjevima udovolji dovode do profesionalnog stresa. Jedan od krajnje negativnih ishoda profesionalnog stresa je sagorijevanje na poslu.Nurses and technicians are in daily contact with patients and their families. Nursing is a profession that is dedicated to helping. Nursing and technicians are known to man as one of the most humane professions. To perform their jobs conscientiously and professionally they must possess professional knowledge and skills, hove emotional stability along with maturity in order to provide adequate care to patients. Nurses and technicians are trained to work independently as well as in teams. They know how to react in emergencies as well, they must possess empathy in order to be able to deal with human suffering and ethical doubts. They must also be able to deal with different organizational workloads, specific working hours, shift work, weekends and holidays, quantity of work and pace, teamwork, and the ability to balance professional and personal life. Performing all these tasks can lead to physical and intellectual exhaustion which accumulates from day to day. Because of this imbalance that professional stress develops, and professional burnout occurs