COMPARISON OF STRESS BETWEEN PRIVATE AND PUBLIC SECTOR PHYSIOTHERAPISTS

Zaposlenici u zdravstvu kao što su liječnici, fizioterapeuti, medicinske sestre i druge srodne profesije vrlo često su izloženi stresnim situacijama na radnom mjestu, koje se odnose na rad u emotivno zahtjevnim situacijama povezanima s tjelesnim i psihičkim zahtjevima bolesnika s kojima rade uz prisutne i ostale organizacijske stresore. Svrha ovog istraživanja bila je ispitati koji su stresori najčešći u svakom od sektora te koji od njih najviše utječu na produktivnost fizioterapeuta u privatnom i fizioterapeuta u javnom sektoru. Populaciju istraživanja čine fizioterapeuti u Hrvatskoj, dok uzorak čine fizioterapeuti zaposleni u državnom i privatnom sektoru. Podatci za istraživanje su prikupljani putem online ankete koja je sastavljena od standardiziranog anketnog upitnika „Stres na radnom mjestu bolničkih zdravstvenih djelatnika“. Ukupno je prikupljeno 188 ispunjenih upitnika, no valjano popunjena su 182 upitnika od čega su 83 ispunjena od strane zaposlenika koji rade kod privatnih poslodavaca te 99 od zaposlenika koji rade u javnim ustanovama. Rezultati istraživanja potvrdili su da su fizioterapeuti u privatnom sektoru pod većim stresom od fizioterapeuta u javnom sektoru. Svaki od sektora ima svoje stresore koji u višoj ili manjoj mjeri utječu na zaposlenike, no definitivno obje grupacije dijele poteškoće sa oskudnom komunikacijom i sukobima sa nadređenima te manjak mogućnosti profesionalnih i intelektualnih izazova. Na stres i rezultate upitnika definitivno je utjecala i korona kriza i pandemija tijekom koje je provedeno istraživanje. Definitivno bi se na ovu temu trebalo provesti više istraživanja koja bi bila podloga za pravovremeno djelovanje koje bi povećalo zadovoljstvo i produktivnost fizioterapeuta zaposlenih u oba sektora.Healthcare employees such as doctors, physiotherapists, nurses and other related professions are very often exposed to stressful situations in the workplace, which relate to working in emotionally demanding situations related to the physical and mental requirements of patients with whom they work and other organizational stressors. The purpose of this study was to examine which stressors are most common in each of the sectors, and which of them most affect the productivity of physiotherapists in the private and physiotherapists in the public sector. The research population consists of physiotherapists in Croatia, while the sample consists of physiotherapists employed in the public and private sectors. Data for the survey were collected through an online questionnaire composed of a standardized survey questionnaire “Stress in the workplace of hospital health professionals”. A total of 188 completed questionnaires were collected, but 182 questionnaires were duly completed, of which 83 were completed by employees working for private employers, and 99 by employees working in public institutions. The results of the study confirmed that physiotherapists in the private sector are under more stress than physiotherapists in the public sector. Each of the sectors has its own stressors that affect employees to a greater or lesser extent, but definitely both groups share difficulties with poor communication and conflicts with superiors and a lack of opportunities for professional and intellectual challenges. The stress and results of the questionnaire were definitely influenced by the corona crisis and the pandemic during which the research was conducted. Definitely, more research should be conducted on this topic, which would be the basis for timely action that would increase the satisfaction and productivity of physiotherapists employed in both sectors.sector